Products and Services

Business Agents as a Service (BAaaS) for key industries

Transforming Customer Services

We enable businesses to transform Customer Service operations. Learn how the whole customer experience can be made more seamless, a delight to go through instead of a grind and leave the customer happier. Does the thought of reducing costs by over 80% while increasing customer Lifetime Value excite you?

Restaurant & Retail

For restaurants and retail, our SVAI Business Agent^© transforms operations by taking and managing complex orders with accuracy. By handling payments and integrating directly with management systems, it shortens queues, lowers overheads, and boosts revenue through intelligent upselling.

Healthcare

Your DVAI Business Agent^© eliminates wait times for hospitals and clinics by answering instantly. It efficiently triages calls using intelligent scripts, personalises interactions from history, and escalates complex issues when needed. This ensures patient satisfaction while strictly maintaining secure data handling.

Education

DVAI Business Agent^© transforms operations for Educational institutions by handling student enquiries, managing schedules, delivering online lectures, and automating administrative tasks. By transcribing sessions and assisting with lecture notes, it empowers staff and modernises the learning environment.

Success Blueprints of Voice AI in BAaaS

Discover the power of intelligent voice automation across multiple sectors. Our advanced Voice AI solutions transform business operations, customer service, and communication channels with human-like interactions that scale effortlessly.

Success Blueprints

Transform Customer Experience with AI-Powered Voice Solutions

With Cloud and On-Premise deployment options, our AI-powered voice solutions offer flexibility to suit your business needs and privacy requirements.

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Customer Service Blueprint

Goal: Zero wait times and higher customer satisfaction

1. Deploy Launch 24/7 multilingual AI voice agents across phone and voice channels.
2. Automate Handle first-line inquiries, issue resolution, and language translation in real time.
3. Achieve Eliminate wait times, resolve issues on the first call, and scale support globally without increasing headcount.

Retail & Restaurants Blueprint

Goal: Faster ordering, fewer errors, higher conversion

1. Deploy Introduce AI voice agents for order taking with real-time menu and pricing updates.
2. Personalize Adapt recommendations based on customer intent, preferences, and availability.
3. Achieve Increase order accuracy, reduce staff workload, and boost average order value—without slowing service.

Healthcare Blueprint

Goal: Secure, compliant, and efficient patient interactions

1. Deploy Implement AI voice agents designed for healthcare workflows and patient communication.
2. Secure Ensure compliant handling of sensitive patient data while automating scheduling, intake, and queries.
3. Achieve Reduce administrative burden, improve patient experience, and maintain trust with secure voice interactions.

Education Blueprint

Goal: Personalized learning at scale

1. Deploy Introduce interactive AI learning assistants accessible anytime, anywhere.
2. Adapt Personalize instruction in real time based on learner pace, language, and comprehension.
3. Achieve Improve engagement, learning outcomes, and accessibility—without increasing educator workload.

20+

Advanced AI-powered multi-agent system
with seamless human intervention

99 %

Accuracy

DVAI Business Agents Transform

Integrating with your existing enterprise tools and workflows means the DVAI Business Agents handle your routine tasks, radically improving your customer service, sales, marketing, HR, finance and other operations and only escalating when human judgement is needed.

Real-time Dashboard

Management & Analytics

Analytics

Tasklist

Support Tickets

Feedback

Real-time Analytics & Control Dashboard

Gain powerful insights into customer interactions, track acceptance rates, and monitor profit gains with our comprehensive dashboard. Maintain full control over agent behavior, adjust responses, and manage integrations—all from a single, intuitive interface.