Business Agents answer, capture, route and follow up at the moments demand spikes and teams can’t scale. One engine, tuned to each sector’s demand pattern and rules. Choose a family below — every use case is grounded in the pain point, its impact, and the evidence behind it.
Helping clients transform performance with embedded Voice AI.
This is a market full of bold percentages — headline claims about revenue lifted and costs cut. We take a different line. Deep Voice AI is pre-revenue, and we will not put a performance figure on our own product that we cannot stand behind for your operation.
So everything below follows one discipline. The pain each agent addresses is backed by independent, published industry research, with every statistic sourced and cited. What the agent itself does is described as a capability — what it is designed to do — not a promised outcome. The results that matter are the ones measured in your deployment, on your numbers. That is the conversation we want to have with you.
Business Agents are purpose-built by vertical and function. All nine families are live below. Each opens a focused set of use cases — the pain point, its impact on your organisation and the people you serve, how a voice agent addresses it, and the evidence behind it.
The AI operating system for customer conversations — answering every call on the first ring, resolving routine enquiries in one contact, covering every hour and language, and integrating natively with the stack you already run. Escalates to a person the moment human judgement is needed.
Structured intake, routing and administration for NHS primary care — GP practices, PCNs and shared contact centres. Scoped to the administrative front door, never clinical decision-making.
Five buyers, one front door — schools and MATs, universities, student unions, corporate L&D and commercial EdTech. Answer, capture, route and follow up, tuned to each buyer’s demand.
Voice AI on the precision-engineering floor — hands-free logging, real-time compliance, predictive maintenance, ERP-augmented estimating, and intelligent inbound call handling. Javelin holds the data; the DVAI agent holds the expertise.
Horizontal, on-device agents for the corporate functions where data cannot leave the building — HR, Finance, Operations and Facilities. Powered by Bridge, they run behind the firewall, so sensitive employee, financial and deal data never touches a cloud service.
For insurers and financial services — FNOL intake under catastrophe-load, subrogation-recovery triage, underwriting document synthesis, proactive retention, and full-population compliance monitoring. Bridge-powered and on-device, so non-public financial and policyholder data stays behind the firewall.
On-premise or secure-private-cloud agents across the pharma value chain — discovery literature synthesis, protocol-design support, GxP batch-record and SOP assistance, pharmacovigilance intake, audit-readiness mapping, and commercial/medical-affairs work. Every regulated agent operates under a strict GxP or promotional-firewall boundary and gives no clinical advice; sensitive research, genomic and manufacturing data never leaves the environment.
For any enterprise selling products, services or software — field-sales prep, meeting capture, RFP triage, deal co-pilot, service cross-sell, churn mitigation, and marketing analytics. The agent is an internal co-pilot: it prepares, prompts and analyses, but never finalises contracts, issues discounts or speaks to the buyer on its own.
For restaurants, takeaways and hotel food & beverage — answering every ordering call at peak, capturing orders accurately into the POS, surfacing declared allergen information, routing payment securely, consolidating aggregator orders, and taking the routine supplier reordering and chasing off staff. Payment and allergen handling operate under explicit safety boundaries.
Not sure which sector fits? Request a confidential discussion and we’ll walk you through the use cases relevant to you.
Confidential discussionIt is architectural, not a slogan. Business Agents are built to run on-device and behind your firewall using Bridge, our local-inference substrate, so sensitive data — customer records, financial data, patient or research information — does not need to leave your environment to be processed. Sovereignty is the design principle the whole ecosystem is built around, not a feature added on top.
The Business Agents product and Bridge are live now. Across the nine verticals we have mapped 102 use cases, and the depth of production-readiness varies by vertical — the Customer Agents inbound agent is in production, while others are at earlier stages. Deep Voice AI is pre-revenue, so we are honest about where each capability stands rather than implying everything is shipping today. A confidential discussion is the quickest way to find out exactly what is ready for your situation.
You should hold us to exactly that scepticism. That is why we do not publish performance figures for our own product. Every pain-point statistic on this site is drawn from independent, published industry research and is cited. What our agents do is described as a capability — what they are designed to do — not a promised result. The numbers that matter are the ones measured in your own deployment, on your own operation.
They are built to take on the routine, repetitive load so your people can focus on the judgement, empathy and complex work only a human should do. Across every vertical the human stays in control of the decisions that matter — the agent prepares, captures, routes and surfaces; a person decides. In regulated settings that boundary is explicit and absolute.
Each regulated vertical carries an explicit operational boundary written into how the agent works: a GxP boundary in Pharma (no creating, altering or signing regulated records; no clinical advice), an FCA/PRA-aware monitoring boundary in Fintech & Insurance, an ABPI/EFPIA/FDA promotional firewall in pharma commercial work, and a food-safety boundary on allergen handling in Order-Taking. In each case the agent surfaces and structures information for a qualified human, who retains responsibility and sign-off.
With a confidential, no-obligation conversation. We would talk through your operation, which use cases are relevant, and what a scoped pilot in your own environment could look like — with no pressure and nothing shared beyond that discussion.
Explore Business Agents for your organisation. Request a confidential, no-obligation discussion to scope a pilot.
Every enquiry is held in confidence. We’ll walk you through the use cases relevant to you and scope how a sovereign deployment would work in your environment — with no obligation to proceed.
Capable AI, on your terms — not the cloud’s.