Georgia State University
USA · randomised controlled trial
Georgia State deployed a conversational AI assistant, "Pounce" (built by AdmitHub, now Mainstay), to tackle "summer melt" — students who accept a place but never enrol.
The result
In a randomised controlled trial published by Page & Gehlbach and reported by Brookings, the assistant was associated with a 21.4% lower summer-melt rate and a 3.9% higher enrolment rate. In its first summer it exchanged around 200,000 messages with incoming students, with under 1% requiring a member of staff.39
Where DVAI takes it
Pounce was a text-based assistant. A DVAI Education Agent brings a voice-native, on-device approach to the same proven use case — a more empathetic, human-centric channel for the complex, pastoral conversations that sit behind enrolment, with the sovereignty of local processing.
Leeds Beckett University
UK · Clearing
During the high-pressure Clearing period, Leeds Beckett used a conversational assistant, "Becky", to help prospective students find a course and receive provisional offers.
The result
As reported by Computer Weekly, the assistant handled around 21,000 conversations and helped 200 students secure places during the 2017 Clearing period — making offers 24 hours a day, including in the middle of the night when phone lines were closed.40
Where DVAI takes it
This showed a UK university making real Clearing offers around the clock through conversational AI. A DVAI Education Agent extends that to a voice-native, on-device agent — answering every call on the first ring at the sector’s most time-compressed, revenue-critical moment, and freeing staff for the students in genuine distress.
